DeliveryYou can contact us during opening hours on 01296 712728
or Email firstname.lastname@example.org
We try to answer all emails within 24hours but if you need a quicker response please call us!
All items can be collected from our shop during shop opening hours, however if out of season you may need to collect item the following day after ordering as it may be in storage. Please call us to check when available for collection on 01296 712728.
Standard (1st Class)
1-3 WORKING days not including day of postage
These are average times so some will get there quicker and some take longer. If you have not received your item within these times please contact us so we can confirm dispatch date and track your item
Next Day Delivery (UK ONLY)
If paid before 3pm it will be sent same day (MON_FRI) and will be guaranteed delivered next WORKING day. If posted on a Friday it is only guaranteed to be delivered on the following Monday . These items will need a signature on delivery.
These items take 7-10 working days on average. They will need a signature on delivery and are tracked. If you don't know your tracking number contact us and we will send it to you.
Rest of the World
These items take between 10-25 working days to arrive due to the customs checking each item, these are all tracked and most require a signature too.
Please note: In the rare event that your item has got delayed in the post please note the Royal Mail will not investigate until 15 WORKING days following date of dispatch for UK items and 25 WORKING days for international items. All items are tracked and most need a signature on delivery.
Most items will be found at your local post depot as they are too big to go through the letter box and you were out when the postman called so please check there 1st.